Customer Support

The simplest way to get ahold of us if you need to reach someone is to email us or use our quick contact form. There are also a number of other resources you should be aware of.

Client Accounts

You can login to our Client Accounts center to open a trackable support ticket, view old requests, manage your products or place a new order.

Server Status

Visit our Server Status page to check if everything is running normally on our servers.

You can also view announcements about any expected server maintanance or other server news on our Network Issues blog.

Other Resources

You may also find some helpful information by checking in our knowledgebase and our Document Library (where we keep setup guides and more).

Hosting Features

Included in all hosting plans

  • Fast, personal tech support
  • Industry-standard cPanel control panel with CentOS Linux and Apache
  • Unlimited databases
  • Unlimited FTP accounts
  • PHP5, MySQL 5, Perl and Ruby on Rails
  • Nightly backups
  • AWStats Reports
  • Auto install WordPress, Joomla, Drupal, and dozens of other programs
  • Globally distributed, redundant DNS


  • Unlimited Email accounts
  • RoundCube Webmail
  • Mailman email lists
  • Spam Assassin Protection
  • Email forwarding
  • SMTP on Alternate Port
  • Optional Google Mail configuation (additional fee applies)